Features

Everything your practice runs on.

Activet is a full practice stack — not a point solution. Explore the areas that matter most to your team.

Scheduling & front desk

Keep the day running smoothly — book, check in, and fill gaps without the phone-tag.

  • Multi-vet calendar with conflict detection
  • Status workflow: Scheduled → Arrived → In progress → Completed
  • Room and resource scheduling
  • Automated email, SMS & WhatsApp reminders
  • Live waitlist with one-click conversion
  • Public online booking page for clients

Clinical records

Structured, auditable medical records that make the next visit faster.

  • SOAP encounters with customizable templates
  • Vaccine schedules with automatic due-dates & recalls
  • Prescriptions with allergy warnings & refill tracking
  • Treatment plans, lab results and clinical timeline
  • Certificates, consent and medical forms
  • Hospitalisation, anesthesia & treatment sheets

Clients & patients

Every owner and pet linked with full history — at a glance for the whole team.

  • Client profiles with contacts & communication preferences
  • Patient profiles: species, breed, weight, microchip, allergies
  • Full medical history and weight charting per patient
  • Multi-pet households
  • Duplicate detection and merge

Billing & payments

Itemised invoicing and flexible payments built for clinics — finance stays aligned with care.

  • Invoice lifecycle: Draft → Sent → Paid / Overdue
  • Record cash, card and cheque payments
  • Online card payments via Stripe
  • Estimates, payment plans and credit notes
  • Client credits and day-end reconciliation
  • Service & product catalog with tax rules

Inventory & purchasing

Stock, purchase orders and suppliers — full practice operations in one place.

  • Stock tracking with low-stock alerts
  • Batch / lot tracking with expiry dates
  • Stock movement and adjustment history
  • Purchase orders with a status workflow
  • Supplier directory with terms

Client engagement

Bring owners closer with a portal, omnichannel messaging and a built-in CRM.

  • Pet-owner portal: pets, appointments, vaccines, invoices & records
  • Online payments and prescription refill requests
  • SMS & WhatsApp messaging and campaigns
  • CRM pipeline, contacts and segments
  • Follow-up automations and review requests
  • Telemedicine video consults

Analytics & AI

See what is happening, and let AI take the busywork off your team.

  • Appointment, financial, inventory and vaccine reports
  • Advanced analytics & report library
  • Client retention and staff performance insights
  • AI clinical scribe, symptom checker & case desk
  • PDF and CSV exports

Platform, roles & compliance

Built for teams and groups, with the controls and integrations a clinic needs.

  • Configurable user roles with granular permissions
  • Tenant isolation with PostgreSQL row-level security
  • Append-only audit logs and GDPR export & erasure
  • Staff training & AAHA accreditation tracking
  • API access, webhooks and white-label branding
  • Multi-location management for groups

See Activet in your workspace

Spin up a tenant, invite your team, and map Activet to the way your clinic already works.