Cloud PIMS

Activet vs IDEXX Neo — the all-in-one cloud comparison

IDEXX Neo is a cloud practice system aimed at simplicity. Activet covers the same cloud essentials and adds the operational depth growing clinics ask for — with public pricing and a free plan.

What is IDEXX Neo?

IDEXX Neo is a streamlined cloud PIMS focused on core records and scheduling, integrated with the IDEXX ecosystem. Pricing is typically arranged via quote.

Feature comparison

A side-by-side look at category-level positioning based on publicly available information.

Feature
Activet
IDEXX Neo
Pricing
Transparent & public — Free, $29, $79, custom
Quote-based
Free plan
Yes — up to 2 vets, no card
No
Deployment
Cloud-native (nothing to install)
Cloud
All-in-one (records, billing, inventory, CRM, portal)
Yes
Varies
Client portal & online booking
Included from Basic
Varies
AI clinical tools
Scribe, symptom checker, case desk
Varies
Setup
Self-serve, same-day start
Sales-led onboarding

Where Activet stands out

  • A free plan and transparent $29 / $79 pricing — no quote required to evaluate
  • Deeper all-in-one: CRM, campaigns, client portal, boarding, inventory with batch/lot tracking
  • Built-in AI clinical tools (scribe, symptom checker, case desk)
  • Vendor-independent — not tied to a single diagnostics or distribution partner

When IDEXX Neo may be the right fit

Neo can suit smaller clinics that primarily want core records and are already committed to IDEXX diagnostics.

Every practice is different — we think it is worth evaluating both. Activet's free plan lets you do that without a sales call.

FAQ

Common questions

Is Activet a good IDEXX Neo alternative?

Activet is a strong alternative for practices looking for transparent pricing, a free starting plan, and an all-in-one cloud workflow covering records, billing, inventory, CRM, and client portal. Whether it is the right fit depends on your clinic's size and priorities — which is why Activet offers a free plan so you can evaluate it without a sales call.

Can I migrate from IDEXX Neo to Activet?

Activet includes a CSV data import wizard for client, patient, and appointment records. For a planned migration from another system, we recommend exporting your data, running a parallel period on Activet's free plan, and contacting our team for guidance on the cutover.

Does Activet have a free plan?

Yes. Activet's Free plan supports up to 2 vets and includes core scheduling, SOAP records, invoicing, and inventory — no credit card required. Paid plans start at $29 / month and unlock the client portal, advanced features, and higher usage limits.

What makes Activet different from other veterinary software?

Activet combines transparent public pricing, a genuinely free starting tier, cloud-native deployment (nothing to install or maintain), and an all-in-one scope — scheduling, clinical records, billing, inventory, CRM, client portal, and AI clinical tools — in a single, calm interface designed for everyday clinic work.

Competitor details reflect publicly available information as of June 2026; verify current specifics on the vendor's site.

Ready to try a IDEXX Neo alternative?

Start Activet's free plan today — no credit card, no sales call. Scheduling, records, and billing included from day one.